You are invited to participate in the Combined Conference of the Australian Association of Practice Management Ltd (AAPM) and the Practice Managers and Administrators Association of New Zealand (PMAANZ).

The program committee has designed a diverse program with a range of topics which we know will be of interest to our guests from both sides of the Tasman. Confirmed speakers include Turia Pitt, Jason Fox, Natalie Jackson, Barbara Jaques, Tim Corbett, Holly Ransom, Matthew Evans (the Tasmanian Gourmet Farmer) and Craig Davis. These speakers are complemented by a wide range of workshops and concurrent sessions. There are also two optional workshops being offered on Tuesday morning.

The social program will get off to a great start with the Welcome Reception being held at MONA the Museum of Old and New Art.The Gala Conference dinner will be held on Friday night and then on Saturday there are two post-conference tours on offer. Both allow time for a quick visit to Salamanca Market before they depart the waterfront area.

You will find some suggestions for additional things to do in and around Hobart we hope you will extend your stay and explore our island before heading home.

  • CPD Points

    Full-time AAPM / PMAANZ delegates are allocated 100 CPD points or 30 CPD points per day.


On behalf of the Board of AAPM we are excited to welcome you to the National Conference of the Australian Association of Practice Management Ltd in Hobart from the 20th to the 23rd October 2015.

In the year of the 100th anniversary of Gallipoli it is appropriate that AAPM joins forces with the Practice Managers and Administrators Association of New Zealand (PMAANZ) to host a Combined Conference in Hobart, providing the ultimate destination for the gathering and networking of the practice management community.

We believe that effective practice management will drive many of the changes necessary to improve the healthcare system in the future.  In an environment of perpetual turmoil and constant change, the role of practice management has never been so crucial.

This conference has a tremendous program that will challenge, inspire and invigorate you as you invest time away from the day-to-day challenges of your workplace in your own professional development.  

We encourage everyone to make the most of this opportunity to meet new people and learn about what practice management means in their world.  By connecting and listening we will all leave the conference with a greater sense of solidarity and purpose.

I look forward to catching up with you during this year’s Combined AAPM & PMAANZ Conference in Hobart.

Danny Haydon
National President, AAPM


Kia ora.

On behalf of the Executive Committee of PMAANZ and the joint organising committee I am pleased to welcome you to this first joint conference of our national associations.

Apart from a stretch of water and our health funding systems there is little that separates our jobs as practice managers in New Zealand and Australia. The principles of the legal framework and controls under which practices operate is very similar, the principles of the business and employment law under which we manage our practices is very similar so we can enjoy learning from the same experts no matter which of our countries they come from. We can also learn by networking with our colleagues from across the Tasman and sharing the innovations that have made our practices successful successful at caring for the patients and successful at managing the business.

This is a great opportunity for all of us to learn, to make new friends and to enjoy the hospitality of Hobart.

Mike Northmore CFInstD

The Maria Island Walk

The Maria Island Walk has generously offered an early-bird prize of a walk for one person, valued $2,350.To be eligible register by COB on Friday 28 August.

The Maria Island Walk is a four day guided walk combining rare Tasmanian wildlife, spectacular scenery, fascinating history and gourmet food and wine. Visit the website to find out more about this wonderful wilderness experience.

Click here for more details...

Conference Sponsors

The committee, AAPM and PMAANZ would like to acknowledge the support of the following conference sponsors.

Conference Partner and Gala Dinner Sponsor

Conference Partner
Gold Sponsor

IHUB Sponsor

Welcome Reception Sponsor

Cafe Sponsor


Silver Sponsor

Silver Sponsor


Happy Hour Wednesday

Happy Hour Thursday




The Conference Organising Committee

Lynne Greene and Henrietta Taia
Joint Convenors

  • Leanne Cullen
  • Gillian Leach, CEO, AAPM
  • Marion McKay
  • Maggie McPherson
  • Mike Northmore, Chair, PMAANZ
  • Linda Osman
  • Gary Smith
  • Colleen Sullivan
  • Penny Archer - Conference Design Pty Ltd


Conference Hosts

The conference hosts for the Combined Conference 2015 are the Practice Managers and Administrators Association of New Zealand (PMAANZ) and Australia Association of of Practice Management Ltd (AAPM).

Sponsors & Exhibitors

The joint conference represents a unique opportunity to promote your organisation and services to practice managers from across Australia, New Zealand and the broader Asia-Pacific region. Please contact Penny Archer at Conference Design to register your interest.

Who Should Attend

Anyone involved in health care management and delivery will benefit from attending the conference, including:

  • Practice managers
  • Practice staff
  • Healthcare managers
  • Policy makers
  • Government staff
  • Medicare local staff
  • Representatives from commercial health management organisations


AAPM provides industry related information and professional resources that will assist in improving practice management. A comprehensive program of educational workshops, webinars and online learning is offered to ensure those involved in practice management stay up to date with current legislative and accreditation standards.

The AAPM has a National Board of Directors and State Branches across Australia. The National Board of Directors consists of representatives from these State Branches. Founded and formally registered in 1979, AAPM is a non-profit, national peak association recognised as the professional body dedicated to supporting effective Practice Management in the healthcare industry.

AAPM members are employed in all areas of healthcare including general practice, allied health, dental and all medical specialities. AAPM represents practice managers, business managers, service managers, CEO'S and principals - the key-decision makers in the practice.

The role of Practice Management in a healthcare setting involves strategic planning, reviewing and the implementation of processes which increase efficiency in practices and contribute to the overall notion of 'excellence in healthcare'. AAPM provides a career pathway recognising the experience and qualifications of members through Certified Practice Manager and Fellow Status.

The Practice Managers and Administrators Association of New Zealand represents Practice Managers, Administrators and the profession of Practice Management. It was established in 1996 and is an incorporated society. The Association is governed by an executive of seven members who are appointed for a three year term. Executive members are elected at the Annual General Meeting which is held during our annual conference.

There are a number of branches established throughout New Zealand and a proportion of members' annual subscription is remitted to branches to assist them fulfil the role defined in the PMAANZ constitution. Its members manage general, allied health, specialist, dental and multi disciplinary practices. Members also include consultants and practice liaison and support staff from PHOs.

PMAANZ promotes excellence in  practice management in the health care sector by supporting members through professional development, networking and peer support.



Online Registration

Book early to secure your preferred accommodation.



Provisional Program

A detailed provisional program will be posted by online.



Early-bird Registration

Early-bird discounts end, so book early and save!

Conference Starts

The conference starts on Tuesday with pre-conference workshops, the AAPM AGM and Convocation and the welcome reception at MONA.

Conference Dinner

The conference dinner will be held on Friday 23 October following the close of sessions.

Post Conference Tours

Optional Post Conference Tours will be held on Saturday 24 October.