Avant Panel Discussions

Avant Case Studies Panel

  • Marianna Kelly, Dr Walid Jammal and a AAPM PM Representative

Avant is a not-for-profit organisation, which supports more than 60,000 Australian health professionals. With more members, more medical-legal expertise and more claims experience as well as the largest in-house legal team of any Australian medical defence organisation, Avant is uniquely placed to help medical professionals keep abreast of developments in medico-legal risk.

The motto for this interactive panel discussion is to be prepared. Having good systems and processes in place can mitigate the risk faced by all practices and in most situations pre-empt problems before they arise. We will utilise case scenarios which highlight the pertinent trends and issues facing practice managers from a risk management perspective.

Topics covered include:

  • The mature minor - difficulties and traps
  • Use of chaperones
  • Errors and their management: the points of errors
  • Compliance breaches
  • Privacy breaches
  • Competency and performance management
  • Dealing with a difficult relative
  • Error management and quality improvement


Learning objectives:

  • Outline in key principles of risk management
  • Describe the common risk concerns within practice managers environment
  • Apply strategies to reduce risks within your practice

Employment Issues - Friday

  • Presented by Marianna Kelly, Dr Walid Jammal and a AAPM HR Representative

Effective people management is a process. It involves recruiting the right people, having the right processes in place, providing the right induction and maintaining communication throughout the employment relationship. It is important for good performance to be recognised and rewarded. It is equally important for poor performance to be managed properly given the risk of legal claims (including bullying) that can arise.

We will utilise case scenarios which highlight the pertinent trends and issues facing practice managers from an employment perspective.

Topics covered include:

  • Issues of recruitment
  • Competency and performance management
  • Bullying and Harassment - How to manage
  • How to get the best from your staff
  • Staff training and assessing competency
  • Conflict of interest scenarios


Learning objectives:

  • Apply proper performance management and disciplinary processes in the workplace
  • List strategies you can implement to get the best out of your staff
  • Outline current employment issues such as bullying & harassment
  • Discuss conflicts of interest such as treating staff

Panel Speakers

Marianna Kelly

Marianna is a senior Medico-Legal Risk Manager/Advisor for Avant. Marianna assists members of Avant through the provision of Medico- Legal advice , risk assessments and the development and implementation of risk management strategies.

Marianna has worked within the Medical Industry for over 35 years. Her experience includes general and midwifery nursing, managing large medical practices, consulting to medical practices including general practice, varying medical specialties, universities, developing dispute systems, mediation services and lecturing in practice management. Marianna has a masters in Risk Management so she is able to support the theory of risk management with the practical experience of developing strategies to manage the medico-legal road blocks. Marianna is a fellow member of the Australian Association of Practice Management.

Dr Walid Jammal

GP, Senior Medical Advisor, Avant. Wally is currently the principal GP in a family practice in Sydney, as well as a Senior Medical Advisor for Avant. He supervises GP registrars and medical students in this practice. His interests include paediatrics, men's health, and medico-legal matters that affect general practice. In the past, he has acted as an independent GP expert in civil and disciplinary matters for medical defence organisations, the Health Care Complaints Commission and plaintiffs. He was also a hearing member for the NSW Medical Council (formerly 'Board') and has participated in practice assessments, Professional Services Committees and Medical Tribunals.









Avant Employment Lawyer