Presentation Overview

The Power of the Leader - Developing Star Performers

Simon Thiessen

The Real Learning Experience

Overview

What most leaders want more than anything else is a happy, settled team of satisfied productive people who can follow instructions AND use initiative, who always go the extra mile and who are a delight to manage. Is that what you want? Is that what you have got?

Fortunately leaders (and EVERY practice manager is, or should be, a leader) have more influence in creating that team than anyone else.

This session will cover:

  • Three key roles of leaders
  • Why most managers aren't ready to lead - and what to do about it
  • The impact of leaders on organisational climate, motivation and bottom line performance
  • What is discretionary effort - and how do you get more staff to do more of it
  • What do the six leadership styles look like and when should you use each
  • The six critical elements of an organisational climate that create motivated employees