Presentation Overview

From compliance to excellence

Mark Stallwood - Stallwood Consulting Services


Compliance is an important part of being in business, particularly in healthcare practice but there is more to providing true excellence in healthcare practice. This workshop will look beyond the compliance requirements of the various colleges and legislative areas and look at what it takes to truly have a business of excellence. We will use the Australian / New Zealand Standards framework for business excellence and work on its application to your practice.

Aspects we will consider include:

How do you make this work on a day to day basis?
What role do you have in achieving this?
How do you get the whole team involved?
How important is leadership in achieving excellence?
What will it mean for all of the staff and patients?

Take your practice to the next level and truely become a practice of excellence.